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Products

Frequently asked questions

Thank you for supporting ohos.

We’re currently experiencing a higher-than-expected volume of orders, which means fulfillment is taking a little longer than usual.

Once your order ships, you’ll automatically receive an email with your tracking information. Please be sure to check your inbox, spam, and junk folders.

Current estimated fulfillment time: Approximately 2–3 weeks from the date your order was placed.

If you have any questions regarding your order, please contact us at support@onehourofsummer.com and include:
Your order number
The name used at checkout
The email address used to place the order

Thank you for your patience, grace, and support of our small business. Every order truly means so much.

Daynira P.

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

For hygiene and safety reasons, certain items, including water bottles and socks, are final sale and are not eligible for returns or exchanges.